外围买球365-外围买球365app

外围买球365-外围买球365app

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提琴手果酱

排除故障时不要再错过一个细节

提琴手果酱 is a secure troubleshooting solution that reduces friction and provides support teams a streamlined approach to capture and resolve end-user bugs, 快. Because we are stead快 on service quality and on a mission to reduce the friction of messages being ‘lost in translation" by at least 50%.

不需要信用卡. 14天的免费试用包括支持.

成功取悦终端用户和支持团队

提琴手Jam提供了强大的功能 铬浏览器扩展 为 end-用户 to record network activity, capture console logs and screenshots along with a 云门户 为 support teams to inspect and troubleshoot sessions, screenshots, and console logs.

《外围买球365app》是如何将注意力集中在问题上的

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终端用户

使用提琴手果酱浏览器扩展, the end-user submits their logs in a self-service and secure way. To eliminate the concerns and risks associated with storing sensitive data, the submitted captured logs are focused on the specific browser tab only. 

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支持团队

The support team member completes the initial analysis of the bug being reported. 准确地看到终端用户的体验, the support agent can quickly determine the proper resolution approach without wondering if something critical to the fix was missed. 

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开发团队

开发团队收到可移植的数据日志和, 在大多数情况下, can resolve the issue on the fly with the collaboratively provided context. The developer team can complete an advanced log analysis if needed with 提琴手无处不在. 了解集成.

终端用户记录了哪些数据?​

提琴手果酱 records all network activity in the end-user’s current browser tab. What you can expect to see in a log recording includes:​​

  • 录制的视频 
  • 记录截图
  • 所有HTTP / HTTPS流量
  • 加载页面点击
  • 从源代码执行的控制台日志
  • 从本地和会话存储捕获详细信息 
  • User actions such as click, input, scroll, navigate, and open/close tab 
  • Operating system, browser type, screen resolution, and localization details

提琴手果酱为终端用户在三个简单的步骤

步骤1

安装浏览器扩展

获得提琴手果酱扩展,点击 添加到浏览器 从Chrome网络商店或 获得附加组件 从微软边缘商店. 

步骤2

开始捕捉

Click the 提琴手果酱 icon in the browser’s address bar, then click 开始捕捉 要记录错误.

步骤3

分享日志

在捕获会话之后, share the session using a public or protect the log with a password.

使用提琴手果酱的好处

让你的计划按计划进行

提琴手果酱 eliminates the need 为 remote meetings with clients. All the in为mation needed to effectively troubleshoot is in generated 提琴手果酱 log file.​

不要排队买票

Those support tickets that are hurting your average issue resolution time, get to their root cause quickly by having 提琴手果酱 expertly record what is happening at every moment.​

找出那些无法追踪的漏洞

Allow remote 用户 from around the world to record a session and send a log even if you are in geographical location where the same app version is not available. Use the mocking button to see what the problem is within their version and debug with full eyes.​

简化工具使用

提琴手果酱 is the solution that allows any support team to handle support tickets without requesting extra in为mation from the client and it removes the reliance on additional tooling.​

没有服务器端依赖关系

与提琴手果酱浏览器扩展, you can avoid the host of traditional adoption barriers, 包括IT系统封锁.​

易用性

因为《外围买球365app》并不是一个原生的解决方案, end-用户 can easily share the encountered bug with the support team as a link.​​

“By using 提琴手果酱, I get the full context to reproduce the bug. Even if the flow includes multiple tabs and browser windows, everything relevant is included. Having unified access to the Chrome local console and the web traffic between the browser and our servers, along with screenshots of user interaction helps us quickly triage the root cause of the issue.”

Stephen Applebaum

Director of 技术 Operations, Collaborative Classroom

“Since we started using 提琴手果酱, our response rate from our customers has improved dramatically. Clients report not having to follow complicated technical steps removes their apprehension to respond.”

卡拉Krejcir

技术支持专家,Airtame

“With 提琴手果酱 I spend less time instructing end-用户 on how to record and send logs because the steps are so easy to follow.”

马丁·达菲

Principal Specialist - Cybersecurity, Energy Transfer

有什么新的Telerik果酱提琴手

StorageDetails

新增特性:捕获本地和会话存储

屏幕录制

新功能:视频录制

屏蔽敏感数据

新增特性:屏蔽敏感数据

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定价计划

起动器

一个小团队的高级用户

  • 3 用户
  • 10 接受/打开日志捕捉 per month 为 each assigned user
  • 无限的 工作区观众
  • 没有终端用户报告上限

标准支持 全面的电子邮件支持和指导

$ 129
每个用户,
每个月,
按月计费
每个用户,
每个月,
每年收费

立即购买

由Stripe提供的安全支付

增长

对于成长中的团队
大的项目需要

  • 10 用户
  • 25 接受/打开日志捕捉 per month 为 each assigned user
  • 无限的 工作区观众
  • 没有终端用户报告上限

标准支持 全面的电子邮件支持和指导

$ 2418
每个用户,
每个月,
按月计费
每个用户,
每个月,
每年收费

立即购买

由Stripe提供的安全支付

业务

对于更大、更广阔的团队
和工作组

  • 无限的 用户
  • 无限的 接受/打开日志捕捉
  • 无限的 工作区观众
  • 没有终端用户报告上限

优先支持 Concierge-level support, your case is escalated to the top of the queue

$ 2922
每个用户,
每个月,
按月计费
每个用户,
每个月,
每年收费

立即购买

由Stripe提供的安全支付

企业

对于特定的团队
业务需求

  • 需要自定义报价
    20 +的用户?
  • 需要 自定义特性?

优先支持 Concierge-level support, your case is escalated to the top of the queue

让外围买球365谈谈

外围买球365

您的提琴手果酱试用包括:

  • 功能齐全的14天产品试用.
  • 严格的数据隐私保护. 你的数据就在你身边,永远不会被分享.
  • 易于升级到许可产品.
  • Full access to all online documentation, community 为ums and tutorials.
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